Overview of ERP Order Management
Some of the facilities available for making your Order Tracking Information available to your End Customer via your Asset General instance include:
FTP based data feed integration for Orders, Assets and Tracking.
Order Contact and Assigned Services Point for Contact privilege for directly assigning access to your customers.
API level integration is also available for certain ERP systems with external APIs
In Transit Order Tracking - We have integrated web based Order Status Tracking from hundreds of carriers to help you and your customers keep track of the orders that are imported into your AG instance.
Automated, Company, Contact, Asset, Service Contracts and Coverage creation from ERP Feeds based on custom routing and validation criteria.
ERP Manufacturer to AG Manufacturer mapping has been provided so you can use your AG instance to streamline and cleanse your data before being presented to your customers.